A quotation (also called a quote or estimate) is the price offer you send a customer before the work starts. It tells them what you will supply, what it will cost and on what terms. A clear quotation wins more orders than a price sent as a WhatsApp message, because the customer can compare it, show it to family or a manager, and trust that nothing is hidden.
Here is exactly what to put in one, a format you can copy, and a free way to make it in a minute.
What a quotation must include
- Your business details: name, logo, address, phone, email and GSTIN if you are registered.
- Customer details: name, address and phone of the person or company you are quoting.
- Quotation number and date: for example QT-001, so you can find it later and refer to it in the invoice.
- Valid until: the last date the price is guaranteed.
- Items or work: a short, specific description of each item, with quantity, unit (pcs, sq ft, kg, hours) and rate.
- Discount, if any, shown clearly as a percentage or amount.
- GST, if you are registered: CGST and SGST for a customer in your state, or IGST for a customer in another state.
- Total, in figures and in words.
- Terms: advance and payment terms, delivery or completion time, and what is not included.
- Signature: "For [your business], Authorised signatory".
A simple quotation format you can copy
| # | Item / work | Qty | Rate (₹) | Amount (₹) |
| 1 | Modular kitchen, L-shape with soft-close drawers | 1 job | 1,45,000 | 1,45,000 |
| 2 | Sliding wardrobe, laminate finish | 2 pcs | 38,000 | 76,000 |
| 3 | Installation and transport | 1 job | 5,000 | 5,000 |
| Subtotal | | | 2,26,000 |
Below the subtotal, show the discount, then GST, then the final total. Always calculate GST on the amount after discount.
How to show GST in a quotation
If you are GST-registered, showing tax in the quotation avoids an unpleasant surprise later. Use the rate that applies to each item (common rates are 5% and 18%). For a customer in the same state, split the tax equally into CGST and SGST; for a customer in another state, charge IGST. If you are not registered, do not add GST, and do not write a GSTIN.
How long should a quotation be valid?
Most businesses keep a quotation valid for 7 to 30 days. Use a shorter period if your material prices change often (steel, wood, electronics) and a longer one for services with stable pricing. Write the exact date, not "15 days", so there is no confusion.
Terms that save you trouble later
- Advance required to confirm, for example 50%, and when the balance is due.
- Delivery or completion time, counted from the date the advance is received.
- What is not included, for example civil work, electrical points or transport beyond city limits.
- That prices may change after the validity date.
Common mistakes to avoid
- Vague descriptions like "furniture work". Say exactly what, how many and what material.
- No validity date, which lets old prices be claimed months later.
- Adding GST without being registered, or using CGST/SGST for an out-of-state customer.
- Totals worked out by hand with mistakes. Let a tool do the maths.
- Sending a photo of a handwritten page. A neat PDF looks far more professional.
Make your quotation for free
The free Quotation Maker does all of this for you: add your logo, items, GST, discount and terms, and download a clean PDF to send on WhatsApp or email. No sign-up, and nothing is saved. It is also available in Hindi. When the customer says yes, turn it into a bill with the free GST Invoice Generator.
Sending quotes and bills every day? Business automation can turn an accepted quote into an invoice in one click and send follow-up reminders for you.